FAQ

How do I get started?

Updated October 2026

Getting started takes a few minutes.

If you're new to GSN

  1. Download GSN from the App Store or Google Play.
  2. Open GSN and create your account with a username, email and password.
  3. When GSN shows Protect Your Messages, choose a backup password and tap Set Up Backup, so you can bring your messages to a new phone. See What happens if I lose my phone?
  4. Invite the people you want to talk to, and start messaging and calling.

If your organization gave you a setup code

  1. Download GSN from the App Store or Google Play.
  2. Open GSN and tap Have a setup code?
  3. Enter your code and tap Connect.
  4. Choose your password. You're now on your organization's private server.