FAQ

How do I suspend a user?

Updated October 2026

Suspend someone to pause their access. Their account stays, and you can unsuspend them anytime.

  1. Open GSN and go to Settings (see How do I open Settings?).
  2. Under Administration, tap Manage Users.
  3. Tap the person. To find them, use Search name or ID.
  4. Tap Suspend user.

While suspended, they can't sign in.

The Server Admin can suspend anyone else on the server; Co-Admins can suspend Members.